Privacy policy
Privacy Policy
Last updated: May 2026
Pimp My Pet ("we", "us", "our") is operated by Web Design Solution Ltd, New Zealand. We respect your privacy and handle your personal information in accordance with the Privacy Act 2020.
Information we collect
When you visit pimpmypet.co.nz or place an order, we may collect: your name, email address, shipping and billing address, phone number, payment information, and order details. We also automatically collect some technical data (such as your IP address, browser type and pages viewed) through cookies and similar technologies.
How we use your information
We use your information to: process and deliver your orders, communicate with you about your order, provide customer support, improve our store and products, and (only if you opt in) send you marketing emails. You can unsubscribe from marketing at any time.
Who we share it with
We share information only as needed to run our store, including with: our e-commerce platform (Shopify), payment processors, and our order fulfilment and shipping partners. These providers only receive what they need to perform their service. We do not sell your personal information.
Cookies
Our website uses cookies to keep your cart working, understand how the site is used, and improve your experience. You can disable cookies in your browser settings, though some features may not work properly.
Your rights
Under the Privacy Act 2020, you can ask to access or correct the personal information we hold about you. To do so, contact us at support@pimpmypet.co.nz.
Data security
We take reasonable steps to protect your information. Payments are processed securely through our payment providers, and we never store your full card details.
Contact
For any privacy questions, email support@pimpmypet.co.nz.